It also seems faster to make connections, and my test control sessions of various remote devices were all efficient with no jerking, pauses or waits caused by flaky internet connections - even though I was working with average-grade home broadband at both ends of the test links. Version 11 of TeamViewer has had an interface overhaul, making it easier to access a wide range of features. Once you're in control, all the features required for PC troubleshooting and fixing are readily to hand. All you need to talk your remote user through is downloading an app and reading out two codes. TeamViewer isn't the only product on the market that does this job, but crucially it's easy for the less tech-savvy to get to grips with. Remote control software is the key here, and that's where the free version of TeamViewer comes in. Sometimes a problem is easily solved via a phone call, but more often it takes some digging to discover what's gone wrong, and then some work to fix it. TeanViewer 11 provides easy access to a range of remote control features. If you see inaccuracies in our content, please report the mistake via this form. If we have made an error or published misleading information, we will correct or clarify the article. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. ZDNET's recommendations are based on many hours of testing, research, and comparison shopping.
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